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Withdrawal Policies

In order to speed your withdrawal requests, please make sure you read and understand our withdrawal policies. Remember that every bonus probably includes a rollover requirement.

These are only the general policies you must know before you request a payout.

To request your payouts you must Call 888-787-4755, email payouts@HRWager.ag,or contact us over live chat.

If a stop payment is requested by the member on any check sent to us, it is the member's responsibility to assume the stop-payment fees of a minimum of $50.

    Once the withdrawal cancellation is submitted the money will be credited back to your wagering account immediately if possible. No partial cancellations will be accepted.

    1. In order to ensure that payouts go to those who rightfully deserve them, you may be requested to present verification of your identity.
      • Important Note: Please note that this rule will apply when you deposit money into your HRWager account regardless the fact you have used a sign up bonus or not.
      • Please note that payouts won with free money, will be required to send documentation before any payout can be processed. If you fail to send the documents by the date and time that the promotion rules specify your withdrawal request will be denied and winnings will be voided.
      • If you fail to send the documents by the date and time that the promotion rules specify your withdrawal request will be denied and winnings will be voided.
    2. Requests may include, photocopy of a valid ID (driver's license, passport or other government issued ID), copy of any utility bill
    3. HRWager reserves the right to request additional documentation to verify account information.
    4. Withdrawal requests are processed at HRWager Monday to Friday only.
    5. Players may request any withdrawal option, regardless of the deposit method they used to fund their account. The faster withdrawal method will always be person 2 person transfer. If you use other withdrawal method your payment may be delayed by a few days.However HRWager reserves the right to send requested funds in a manner it deems most appropriate at the time of the request due to processor limitations and restrictions or other extraordinary circumstances
    6. Due to processing limitations, HRWager may have to send winnings over $500 in installments
    7. All deposits made not receiving a bonus must be wagered at least the amount of the deposit before a payout can be made.
    8. HRWager reserves the right, in its total discretion, to void any payout request, to invalidate all such wagers retroactively, cancel the player's account, and take any and all other appropriate actions.: under any of the following circumstances:
      • If you provide false and or misleading information used to open your account
      • When registration information is discovered to be incorrect or misleading.
      • If you are not of legal age in the jurisdiction where you reside.
      • If you reside in a jurisdiction, where law prohibits the use and participation of such games.
      • If you have allowed or permitted (purposely or not) another party to play on your account.
      • If you have reversed or charged back any of your deposits on your account.
      • If you are found cheating or if it is determined by HRWager that you have used a robot, system or machine, be it an additional computer, additional software or otherwise, used to circumvent the natural randomness of our systems and or collection of data to or from the gaming server for analysis purposes during real money play.
      • The name on the account does not match the name of the beneficial owner of the financial instrument used to make the deposit.
      • If HRWager should become aware that you have played at any other online gaming company under any of the circumstances set out above.
      • If you break any of the rules stated in the promotional offer you used to generate the payout.
    9. If a stop payment is requested by the member on any check sent to us, it is the member's responsibility to assume the stop-payment fees of a minimum of $50.
    10. Withdrawal limitations. Payouts are limited to $3000 per request and no new payout requests with be received before the old request is complete.
    11. If you request a stop payment on a withdrawal, you may incur a fee of up to $100
    12. A pending withdrawal may be cancelled if desired; but you must contact us immediately.
    13. Once the withdrawal cancellation is submitted the money will be credited back to your wagering account immediately if possible. No partial cancellations will be accepted.

    Withdrawal limitations:

    • Payouts are limited to $3000 per request and no new payout requests with be received before the old request is complete.
    • If you request a stop payment on a withdrawal, you may incur a fee of up to $100
    • A pending withdrawal may be cancelled if desired; but you must contact us immediately.